He would stay with me and install provisions to prevent this from happening again, he said, comfortingly. As I started to berate myself aloud, the caller told me not to be so hard on myself. I believed I’d enabled the hack through my carelessness. I knew I had at least once, despite a warning the hotel network might be unsecured. I was asked if I’d used any unsafe networks while abroad. I told the “AppleCare” man about it, and said I’d been traveling in Africa. My mind flashed back to seeing a notification about my iCloud account that I’d chosen to ignore while on the road. “We’re seeing IP addresses from China and Russia accessing it.” Your account may have been compromised,” I remember hearing the caller say.
It was an 800-number and I reflexively answered since the conference call also had an 800-prefix. I’d just wrapped up a conference call when the phone rang. I’d traveled for 24 hours and was catching up on work after sleeping nine hours straight. It was the day after returning from a two-week trip to Uganda. Although my out-of-pocket loss came to just $500, the opportunity cost was at least 10 times that because of the hours I had to devote to cleaning up the mess I’d made which I could’ve spent earning freelance money.
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